Customer Success Executive Patras office

We’re on a mission to Democratize Advertising in Emerging Markets!

Wanna Join Forces?

 

TDG has been breaking down the barriers keeping advertising hostage in Europe & the Middle East since 2006. We have successfully been doing it through our four companies: ThinkDigital, ForestView, Project Agora and TailWind.

 

In our noble mission we challenge ourselves to work with the best.

 

TailWind, ThinkDigital Group’s Ad-Tech company and the preferred partner of AppNexus and Sizmek in CEE & MEA, is seeking to hire a Customer Success Executive.

The successful candidate will have the opportunity to work at the forefront of the advertising industry and become part of one of the leading Ad-Tech & Programmatic Advertising companies in EMEA. The successful candidate will be based in Patras and report to Customer Success Manager.

 

Responsibilities:

·         Become the technical expert for Sizmek fullstack solutions (adserver, dynamic creative optimization, DSP)

·         Onboard customer in the platforms and enable them with trainings, advice on platform usage and support to use them for ad-management, campaign creation, media purchase, creatives creation/testing, reporting, optimization etc

·         Resolve technical issues

·         Liaise with customers for providing support and consulting on our digital advertising products and services

·         Manage activities and campaigns across TailWind’s digital advertising platforms and clients

·         Work closely with Account managers to ensure unparalleled customer service

Qualifications: 

·         Fluent Arab and English Speaker

·         Degree / Diploma in Computer Science/Engineering

·         Excellent communication and presentation skills with the ability to speak and write clearly and concisely

·         Proactive, goal-oriented approach and able to understand and prioritize tasks quickly

·         Possess the technical attitude and desire to learn the intricacies of TailWind

·         Knowledge of HTML, CSS is a plus

  

What we offer:

·         A competitive salary based on experience and skills

·         A performance based bonus scheme

·         Training and professional development plan & budget

·         Access to TDG’s Library for professional and personal development

·         Fresh Fruit Everyday & the best selection of Tea.

For application follow this link
https://podio.com/webforms/22017736/1541205

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